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Eric
posted this on Jan-25 2010 07:23
If you see a message that your sync failed, or if nothing happens when you try to sync, check the following:
* Make sure your computer or device is turned on, properly connected (check USB, wired, or wireless network connections), and set up to work with Syncables Desktop (it will appear in the computers or devices pane on the right section of the application interface). If you computer is on a wireless network, make sure that it is within range of your wireless router. If you are using a USB device, unplug the device from your computer, and then plug it in again and make sure it is properly connected.
* If you cannot sync at all or are seeing frequent error messages, you may want to reset your Syncables Desktop sync preferences (by going through the Syncables Desktop computer setup again). Resetting your sync preferences deletes the information in the Syncables Desktop synchronization database on your computer (the place where all your sync changes are stored), and returns your computer and device sync settings to their original states.
* If you have changed your setup or any settings, try syncing again.