Help Topics/Users Forums
New user frustrations
Dave Crowley
posted this on Apr-29 2010 05:58
1. Please add navigation buttons to your help pages. From a help page I should be able to get back to help's Home page without closing the window and clicking the ? button again.
2. I set up a 2-way sync, and ran it once to push all the files from my desktop to my laptop, as desired. But the next time the sync ran, it prompted me asking if I wanted overwrite the file on my desktop. Why does Syncables think these files need to be overwritten?
3. When I click "apply this answer to all" and then click "No" in this scenario, Syncables still took 10 minutes to not-copy 2500 pictures. This is a bad performance. Then it took similar huge amounts of time to not-Sync 1700 mp3's and 40 videos. Meanwhile I was trying to sync 4 new documents, but after 45 minutes I can't wait any longer. The progress bar says I have "about 3 hours left" of not-syncing my videos.
4. Can I exclude certain files or directories from a library? Or is it just "all or nothing" within each library. So far it appears that this product is useful for syncing one file at a time. I would call this "copying" or "uploading", but not syncing.
5. When I set up two computers to sync "Automatically", what does this mean? So far, no automatic syncing has occurred. Given that there is another option of "Every 5 Minutes", I would assume that "Automatically" implies that it should happen in less time than that.
6. Another thing about the Help: On the screen called "Syncing your files", Item #3 says "Check the “Sync” tab on your local computer’s Syncables preference setting..." However, there is no "Sync" tab. This is Fail.
Comments
Why can't sych mail folders on my device e.g externalhard drive
It has been 2 weeks now and can not get my syncables to work at all. I am about ready to give up on this garbage!
Both of the computers I want to "sync" can see each other but when I click on one to sync it I get an error message that says I'm not authorized to access that .
Great. Except for one small thing and that is that it still does not work. HP support has almost given up on trying to synch my HP Pavillion to my HP Mini. See my message to your tech people this a.m. on this issue.
Thanks.
I cannot get Outlook to come up to use as my mail to sync. What did I do wrong?
I am having the same frustrations. It took 6+ hours for my photos, music, and documents to sync to the new netbook...but it didn't recognize my email account so it stopped there. I finally got the email account working, and now I can't figure out how to get just the email to sync. I'm afraid if I sync all, then it's going to take another 6+ hours. Is there a way to just pick and choose? And can the Outlook Calendar sync?
Syncables is sinkable...it doesn't seem to work consistently.
I have all of the same problems as that of DAve on the original string. This is not 'syncing', it is merely a file transfer mechanism. Watch the demos. See any syncing? I've had it.
Me Too!!! Same as all the above. Have they redefined "sync?" Even using the "conflict resolution" the "syncing" is not (only transfering).
I've finally let the frustrations get to me and am uninstalling Syncables from all my computers.
Interesting thread, it seems that there are very serious problems here. I was able to sync a new laptop and my desktop to get all my documents, etc over onto the new laptop. Now that I've finished that, I don't want Syncables360 to load in the background every time I boot up the computer. I looked patiently for a way to disable autorun at startup and found nothing. For now I manually exit it from the tray every day.