Help Topics/Something's Not Working
slow performance
Daniel Holmes
posted this on Oct-07 18:25
I have 230 GB on my computer which I am trying to sync to an external hard drive. It took the first 12 hours to transfer 21 GB. It has taken another 12 hours to sync another 1 (one) GBs. At this rate it should be finished syncing by sometime next year. Sorry guys but your Submit Request is also pretty slow. its been 24 hours with no response. A nice looking product, but please respond to questions from at least those who purchased it so we can actually use it.
Comments
Dan - I am in same spot - only have 55.6GB to store, already at 3 + hours, and it flashes another 7 hr to go.
I also posted questions in Customer Service which have gone unanswered for a week.
Disappointing all the way round. A friend is using an on line service - and I'm going to check into those services instead. Issue is lack of customer support for me.