Help Topics/Something's Not Working
I can't see other computers connected to my local network
Ola Ajayi
posted this on Sep-28 2010 09:55
If you are unable computers are connected to the same local network but you are unable to see them listed in the Syncables "shared computers" menu, please check the following:
- Make sure all your computers are connected to the same local network.
- Make sure Syncables is running on all your computers, and that you are signed in using the same Syncables Account on all the computers.
- Check the "computers" tab in the Syncables preferences menu. Make sure the “Share my library on my local network” checkbox is enabled.
- As a last resort, you may have to restart your computers and re-launch the Syncables application.
Comments
Where is the Preferences menu ??
My two computers see one-another fine on my home network but not on my office wireless network. They are on the same subnet in both cases.
Does Synables save subnet information? The subnet IP address schemes are different between the two locations.
how to find my account?
I paid two licences and till now I can't use your sofware! to many trouble with your company! my account?
18830305
When I installed the HP QuickSync one-use copy that was included on my new HP Mini onto my HP p6705f desk PC everything worked OK indicating that it would need 25 hours to sync my photos (about 9GB) to the HP Mini until 54% was installed and the process stopped there. I have not been able to resume. I cannot see the two computers simultaneously on QuickSync since that first aborted sync. I have rebooted and restarted QuickSync on both computers many many many times trying to fix this but nothing works. Both compters are on the same secure home Wi-Fi LAN and were so at the first 54% transfer. The p6705 is hardwired but prints to an HP Wi-Fi printer OK. The HP Mini when it was receiving QuickSync was OK on the Wi-Fi LAN. It continues to work OK on the Wi-Fi LAN including print commands to the HP Wi-Fi printer. (I tried a hardwire connection to the LAN router for the HP Mini with no change in the problem.) Please advise. Thank you.
I've given up on this product. Support doesn't solve problems or pay attention to these forum threads to help users.
I've spun my wheels enough trying to get this product to work.
Cmm,
I apologize for the problems you are having using the software. Can you please clarify the exact issue you are facing so that we can help you out?
Ola
QuickSync has stopped showing both QuickSyn-application-installed computers so there is no way to connect a syncronization even tho both are on the same wi-fi LAN. It work OK one time and nothing was changed. That first sync stopped at 54%.