<p>Syncables announces Live Chat via Skype!</p> <p>To provide even better customer support, Syncables has begun Live Chat support service through SKYPE! Live Chat will give the Syncables support staff the ability to more quickly respond to any user issue, pre-buy question or to just chat about feature recommendations and how cool Syncables 360 is! Initially, the Live Chat service is limited to Tuesday through Thursday, from 10:00a to 3:00p PT. To use the SKYPE Live Chat, you must first have SKYPE installed. If you do not, you can download the software <a href="http://www.skype.com" target="_blank" title="skype">here</a>, then search SKYPE Contacts for “SYNCABLES,” and send us a message!</p> <p>Of course, you can also submit a support ticket anytime at <a href="http://support.syncables.com">http://support.syncables.com</a>.</p> 2010-03-09T12:27:35-08:00 108340 1 124705 false true true true 0 Eric 7480680 2010-03-09T12:28:42-08:00 <p>We are pleased to announce our integrated support site, which offers many new ways to learn about and resolve any issue our valued customers might have.</p> <p>Please navigate through the User Forum, FAQs and Knowledge Base articles. If you are unable to resolve your issue, fear not……..we will fix it!</p> <p>Please <a href="http://support.syncables.com/requests/anonymous/new" target="_self" title="submit a request">submit a ticket</a>, and one of our tech support gurus will respond as soon as possible, normally within 24 hours.</p> <p>Whether or not you are experiencing a problem, we would like to hear from you regarding your overall impression of Syncables or any specific feature request you may have. We’re very proud of Syncables and constantly work to improve it for you. Send us an email at <a href="mailto:support@syncables.com" target="_blank">support@syncables.com</a>.</p> <p>&nbsp;</p> <p>Also, once you’ve resolved your issue or submitted a support request ticket, visit the <a href="http://blog.syncables.com" target="_blank">Syncables Blog</a> for some interesting snippets on the product and the company, etc. Your comments there are certainly welcome, as well!</p> <p>&nbsp;</p> <p>Again, welcome to the Syncables support site!</p> 2010-01-26T11:04:00-08:00 108340 134 103879 true true true true 0 Eric 7480680 2010-02-24T13:56:07-08:00